July 31, 2009

Apple Bug Report 7109559: UI problems in iTunes

Not everyone knows that Apple has a way to submit bug reports. Or, more to the point, that they actually read them. However, it turns out that Apple engineers interact continuously with a bug tracking system called RADAR and that there is a reliable way for "civilians" to submit reports to it. I've submitted quite a few reports (about one report a month, for several years) and the responses were always polite and generally clueful. ...
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March 12, 2006

Our Spotlight book is out!

Spotlight, introduced in Mac OS X 10.4 (Tiger), is Apple's new desktop search feature. Although it isn't perfect, it's quite a useful addition to other forms of file-system navigation. So, when SpiderWorks asked me to write a book on the topic, I jumped at the chance. Now, after a year of off-and-on effort, the book is available for purchase. ...
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