Sunday September 8, 2013
Casio Wave Ceptor 2556 Battery Replacement - Not For the Mechanically Challenged
I have a Casio Wave Ceptor 2556 LCD watch. It's a great watch and, if I don't use the backlight or alarm often, runs for years before needing a battery change. In fact, yesterday was the first time the battery died since I've had the watch. I assumed that replacement would be a fairly simple process. It wasn't.
For anyone with a similar watch who might be searching (as I did, futilely) for aid and assistance, here are some notes and pictures.
Thursday August 29, 2013
Quiet: The Power of Introverts in a World That Can't Stop Talking
Quiet: The Power of Introverts in a World That Can't Stop Talking, by Susan Cain, is certainly not the only book about introversion, nor was it the first. Nevertheless, Quiet sparked a discussion that was bigger than anything we'd seen before.
Passionately argued, superbly researched, and filled with indelible stories of real people, Quiet has the power to permanently change how we see introverts and, equally important, how they see themselves.Continue reading in commentary...
Friday August 23, 2013
Laws, Sausages, and Coffee Drinks
Laws, like sausages, cease to inspire respect in proportion as we know how they are made.
Depending on your viewpoint, you may want to add "coffee drinks" to that list.
Wednesday August 21, 2013
23 (+3) Signs You Could Be An Introvert
Introverts have been getting a lot of press lately. Given that approximately half of the population "prefers"** introversion, but US society tends to "prefer" extroversion, it's nice to see Innies getting more press.
** Psychologists, and the MBTI, prefer to use the word "prefer" rather than the words "is" or "are". I can say I am an Introvert, but I'm not supposed to say you "are" an Introvert (or an Extrovert, or whatever).
Semantics aside, on to the topic of this post. Various people and groups have been sharing a recent Huffington Post "Lifestyle" article called "23 Signs You're Secretly An Introvert". Anyone who knows me knows I'm not secretly an Introvert. That secret was out years ago. But the article is interesting and I'm clipping it along with many others.
I thought I'd go through it here, bullet point by bullet point, to see how it applies to me...
Friday August 9, 2013
Who Represents the Company?
Do you represent the company you work for? If you're the CEO, you probably agree that you do. What about a vice president? CTO? Customer support staff? Surely these roles do.
What about a first-line manager? An engineer? An accountant? A receptionist?
Precedent has shown that if you make it clear that you work for a company, you represent that company when you talk about it in public. Precedent has been, at times, frighteningly clear on the subject.
What it means to represent the companyWhat does it mean to represent the company? At minimum, I think, it means that you act professionally when you come in contact with customers (or potential customers). You don't publicly disrespect the company and you don't disrespect the customer. Whether or not you add a disclaimer, "I don't speak for my company", to your social media feed, there will be times when you are speaking as a company representative.
Tuesday July 16, 2013
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Updating an Android OS Manually (With Hiccups)
I recently upgraded my Android mobile device from a Motorola Droid Bionic to a Samsung Galaxy S III. I love the new Galaxy, but the Bionic still works as a "hand-held computer". After all, it has WiFi, telnet, shell access... I decided to check to see if it was possible to update the OS.
The first thing I did was try Verizon's recommended approach.
Settings > About phone > System Updates
There was an update available. I selected Download. Then I waited...
while the Bionic claimed
Download suspended. Will resume shortly...
for several days.
That's right. Days.
There had to be a better way.
Friday June 7, 2013
Great Customer Service
I enjoy reading Bob McIntosh's blog, "Things Career Related". Two days ago, Bob posted an article entitled "Want great customer service, go to Starbucks", in which he says:
Customer service is such a priority to me that I’ve abandoned a famous hamburger joint up the street from us because it takes forever to get served. I’ve also traveled miles out of my way to give my money to another branch of a large retail store because I’ve been treated rudely by some teenager whose main concern is texting his girlfriend.